Hangzhou Bojian Trading Co., Ltd is located in a famous city-- Hangzhou, Zhejiang Province, China. Began with a small workshop as hobby, after 10 years hardworking and marketing, we have our own factory in Hangzhou and branch office & warehouse in Ningbo City -- a seaport city for easily shipping. We have been engaged in developing high quality new materials and designs as well as popularizing products to market. With more than 10 years' experience, our products are including more than 12,000 kinds of materials , our team is more than 50 people with 7 designers local and international . Goods are exported to US, Europe and other countries and regions worldwide. We also have won a high reputation for our good quality and satisfactory after-sales service by our customers from both at home and abroad. Our products are hotsale and popular in many chain stores .
Our aim: pursue beauty and create a DIY life for you, we sincerely welcome customers order to us and experience high quality services and products.
Our service: high quality, competitive price, custom made style, short production time, proven technique. Good after sales service, 24hrs/7days efficient service.
Packaging & Shipping
Q1: Why choose your company?
A: High quality, competitive price, custom made style, short production time, proven technique.
Good after sales service, 24hrs/7days efficient service.
Q2: Do you produce clients' design? Will your company offer artwork?
A: Yes, we welcome customized products. We will free offer artwork for you to check the design before production.
Q3: How's the mold fee charge?
A: If products are available in stock, there's no mold fee. If the production needs to use new mold, the mold fee will be US$18-US$200, different style has different mold and charge. Mold fee is only one time charged, you do not pay for it next time when you repeat the same style to make.
For second order customers we don't charge your mold fee.
Q4: How to get an extra discount?
A: Discounts will be pegged to the amount of your order and quantity of order.
1. If you once order amount upon US$ 10,000, we will give you an additional 3% discount.
2. If your order quantity is over 50,000 pcs/style one-off, we will give you an additional 2% discount.
3. If you pay more than 60% as deposit, we give you an additional 1% discount.
Q5: What is your after sales policy?
1. Within one week of receipt of the goods, the customer receives the goods should be checked, if the problem should be informed within one week.
2. If the confirmation is a quality problem, we will provide free replacement cargo services.
3. If the cause of goods quality problems is due to uncontrollable factors, we only charge you the cost of repair.
4. For that you have sold the products, problems due to the passage of time or wear caused by abrasion, etc., we will have to charge you a certain repair cost s.